Keele Practice

Keele Practice 2022-10-20 Person 5 5 0

This practice truly is the ultimate practice. You always know before you get there, that you will be treated, warmly, with dignity and respect. The reception staff are friendly, helpful and knowledgeable. The GP's are the best anyone could ever want to take care of their health needs. I always know when I have to go that I will come out with the issue fully explained and either treated or in the process of.

Not a thing, always really pleased with the service and care provided.

Keele Practice 2022-10-20 Person 5 5 0

Keel Practice is an exemplary GP where patients are treated with high respect and dignity. Dr Clarson and Dr Alpanseque whom I see for myself and the children are classic examples of what a GP should be patients From all questions answered to satisfaction to all symptoms investigated, treated or referred as appropriate, I feel at home with Keele Practice knowing my children and I are in good capable and experienced hands.

The telephone booking service in the morning can be frustrating but it's a comfort to know we can always book appointments online now. However, when one of my children needed to be seen the same day, there was no more appointments left for the day. However, I was contacted by the Dr on call later in the day. A very patient-centred GP I would say.

Keele Practice 2022-10-20 Person 5 5 0

I requested a face-to-face appointment to discuss x-ray results and this was explained to me very thoroughly Dr Clarsson was completely au fait with my medical history which has become complex of late and was very reassuring I was concerned about a mark on my face which due to Covid has been covered up on all previous appointments Dr Clarsson arranged for me to be seen by the appropriate agency and called me at home to let me know when I was likely to be seen I received a phone call this morning and had images taken at a local clinic at 9:15 am This is amazing and I am extremely grateful to Dr Clarsson All the team at Keele Practice really care about ensuring all my needs are met and I cannot express how grateful I am

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Keele Practice 2022-10-18 Person 4 5 0

Doctor Clarson has been really helpful, and went out of his way to answer my questions, and help me to understand my treatment options. Far better than my old GP.

I didn't notice any issues during my visit.

Keele Practice 2022-10-14 Person 5 5 0

Brilliant service from Dr O Byrne and receptionists..

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